FREQUENTLY ASKED QUESTIONS
Q. How can you offer free products?
A. There are many companies who are willing to give out limited free products in order to get brand recognition for their products. By finding these opportunities, we are able to offer free products to our customers in exchange for the exposure that their brands get!
Q. How long will my order take to arrive?
A. Your order will be processed and shipped within 5 business days, and shipping may take an additional 8-15 days to arrive.
Q. Why are multiple products not packed together?A. Most of our items come from different warehouses around the world, so we cannot package items together unfortunately without driving costs up.
Q. Are there any other costs I need to pay for free promo items?
A. All we ask when ordering a free promo accessory is that you cover the shipping and packaging costs that allow us to deliver these items to you. The rate is $9.99 worldwide.
Q. Do you sell my details to any other companies?
A. No, we value your trust. Your personal details will never be sold to third parties.
Q. I made a large order but not all the items have arrived yet?
A. We ship items out in small groups so that you don't get stung at customs, and also as to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive!